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Qnap not responding after firmware update. The Qfinder app could not detect the NAS on my network.
Qnap not responding after firmware update. After multiple attempts it allowed me to login, only to tell me that firmware was installed successfully and if I wanted to restart. Please go to QTS-->Control Panel-->System Settings-->System Logs to check the event log. Thanks for all your assistance! I checked the control panel in my QNAP if its blocked my ip but its not blocking anything. So, this has provided a temporary work around, and I think proves that the QNAP has done some stupid automatic network routing table bullshit to itself which is now blocking traffic for a significant amount of my . Do not power off your device during the firmware update process. Of course, I do not want to be doing this every time as I am unhealthily shutting down the machine. Hey all! I would fancy some help! I have a QNAP TS-431P2. x IP. 0728 and my Download Station 5 v5. 15. I get a red circle with an exclamation point in the center next to both the username and password fields. The Qfinder app could not detect the NAS on my network. And voilà la that files worked perfectly! Nov 6, 2023 · Recently, my NAS started to act like a rebel teenager, stops responding to either web or ssh login attempts. This ensures that your NAS can benefit from new software features, security updates, enhancements, and bug fixes. 2376) over the WebUI. ". Don’t insert drives yet: Power on the new NAS without hard drives and update the firmware first — we’ll explain when and how to install the old disks later. 1892 -> 1949), but made no difference. 0 or greater, but only HD Station 3A is available to me. Sep 7, 2023 · If you have existing iSCSI targets that were accessible before the firmware update, after the update the iSCSI targets become inaccessible to iSCSI initiators, because the targets are not yet bound to any network interface. Find the model name and firmware version of your device by this method. I've read that firmware update checks have been buggy lately but I've always waited to update mine when I logged into the QNAP web app and it told me there was an update. I tried contacting QNAP support years ago, and I think they had me try installing some patch which made no difference. I am now running 4. However, the volumes do not persist after reboots like they should and require the manual process to be repeated all over. Jun 24, 2022 · What can I do if I can't see the disks after firmware update Last modified date: 2022-06-24 Applied Products: All NAS Series All QTS Firmware Versions When this happens, you may connect the disk into a PC, download the manufacturer diagnostic tool to confirm its health status, as it might be faulty and in need of replacement. If I use it on consecutive days this issue does not occur and I can access the web GUI fine. Click Browse and then select the extracted firmware image file. System sent me the message below; Message: [Firmware Update] Updated system from version 5. Will try doing this manually and see if there is any output from the console. A few days ago I realized that my computer would have issues accessing my network shares via SMB. Download the latest firmware from the QNAP website and use QNAP QFinder Pro to update the firmware to latest version. Nov 16, 2013 · After firmware upgrade of TR-004 from 1. Click the "Fast download for credit" 2. Re: Download Station not working after firmware updates by Anro2019 » Tue Jan 08, 2019 10:58 pm I do have a similar issue with firmware 4. 2277 to 5. This could be caused by the NAS being abruptly powered off during a firmware update. Simply states: Firmware Updates Available Firmware updates are available for the following connected devices: TR-004-xxxx [] Do not show this message again Dec 25, 2024 · QNAP TVS-471U-RP stopped responding at some point, not after firmware upgrade. 3), which wouldn't load. I knew I should've waited longer before upgrading to the latest version. 6 days ago · If the hard drives are not new, the firmware must be updated again while the hard drives are installed. If the issue persists, please [raise a ticket in QNAP service portal. 19 hours ago · Firmware version: It’s recommended that your new NAS has the same or newer firmware version to avoid issues. Jan 10, 2023 · Overview If the NAS was updating its firmware and a power failure or network disconnection occurred, the device may have been powered off or the firmware update progress may have been halted. Oct 20, 2013 · Thinking this was a firmware issue, I have managed to somehow use my directional arrows after repeated bashing, to get to the firmware upgrade window. Before it worked in a proper way. 6. Aug 7, 2023 · Both TS-230 have been updating the latest firmware for over 7 days now and Qfinder is still showing they are in the mid of updating. Select NAS/EXpansion as Product Type, find which type of your NAS, Model then choose Operating System to download the desired Firmware Version you want to upgrade/downgrade. 2346. The Cause The cause can be a number of things, but it boils down to an issue with the http service or proxy service on the QNAP. Since applying the second to latest firmware (and now I have applied the latest) certain QNAP apps have stopped working for example Download Station, Helpdesk etc. 2211. 2930 I lost all smb connect with windows 11 and windows 10 PC’s. 168. Jan 10, 2023 · Read a couple of weeks ago after it happened for the first time the Malware remover was the culprit, had a Malware-scanner update and firmware update not long after and hoped it would be fixed, well now. Removing all 4 HDD did not help. Chrome pop-up download 3. 4 days ago · Directly connect the QNAP device with your computer using an Ethernet cable and then launch Qfinder Pro on your computer. Problem #4: Non-hardware Jan 11, 2016 · Re: Virtualization Station not working after Firmware Update by schumaku » Mon Jan 11, 2016 1:43 am Define "Latest Firmware". Nov 30, 2024 · Since this time i have a problem with my "Windows 10" VM´s. I have a QNAP TS-421. I noticed the last 2 updates have been taking unusually long and I do mean over 5 days!! Jan 1, 2025 · To all viewers: wishing you a healthy, happy and successful 2025! System: TS-431P2 FW QTS 5. Do not access the device using the network expansion card that requires an update. QNAP recommends keeping your NAS firmware up to date. I hear short… Go to "Control Panel" > "System Settings" > "Firmware Update" to update the firmware version of the NAS. 8 JRE 8. 2491 (20230815) Hi all, I just updated the firmware on my system this morning, and now as of some time this… After a few moments the network shares became available via the QNAP's server name too as this "alternative route" became available. This category is the go-to place for: Oct 3, 2018 · After recovering from the power loss, both the VirtualizationStation and Network & Virtual Switch components are not working as expected. I think this needs to go to QNAP, unfortunately I have another issue outstanding so can't log this with them at the moment, may take another couple of weeks. The second QNAP (TS1232PXU-RP - 5. So I tried to update Kodi. 2. I've tried 1. I restored my QNAP firmware to the September version and I can access it again, but i install the latest one again that PC will be blocked again. 2444 (20230629). 2491). Go to Tools > Update Firmware . I have tried the following with no success: - reinstalling the firmware several times on different configurations I plugged in another drive into it, and it worked fine, so there was clearly some firmware issue that prevented 20TB drives from working. May 21, 2020 · I tried the firmware recovery but the step where I am supposed to push the Reset Button and then Power does not work. You may try the firmware recovery from the link below (note that not all NAS models have the recovery process available): Firmware Recovery Guide Jan 12, 2022 · Solution: Contact our Service Portal or your QNAP reseller for warranty repair service. Paste the url to Download Re: Download Station not working after firmware updates by Anro2019 » Tue Jan 08, 2019 10:58 pm I do have a similar issue with firmware 4. On the preceding Friday, I had been switching some services off as I found someone had been Jan 11, 2023 · Boot up the NAS without drives installed. 2. Jul 27, 2023 · Symptom Your GPGPU (Graphics Processing Unit) is not working after updating the QTS/QuTS Hero firmware, the issue might be the corresponded NVIDIA GPU Kernel Driver APP not been updated. Apr 23, 2021 · Hello. Mar 5, 2024 · Applicable Products QTS Procedure This topic explains how to update the QTS firmware with the QTS web interface. I see now that there's an updated firmware on the QNAP website but not when I check on the QNAP itself. I noticed the NAS was very slow and unresponsive, also using the web browser and interface. 2645 (2024/1/16) and I'm about to update the firmware. recommends keeping your NAS firmware up to date. It's currently running 5. A firmware update may cause a mismatch between the config file Jan 10, 2025 · Fixed an issue in Storage & Snapshots where after removing a Thunderbolt card from the TVS-1582TU, the NAS diagram on the “Disks/VJBOD” page would display incorrect disk locations. However, some users have reported that they are unable to log in to their NAS after Jul 25, 2025 · Further Reading What to do if Firmware update is stuck? Why won't my NAS boot after a firmware update? What can I do if I can not access my NAS after firmware update? What do I do if there was a power failure or network disconnection during a firmware update? Warning: To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. After a firmware update a couple of days ago, my QNAP TS-231P has various services that are stuck in a starting state. Go to Download Center 3. Nov 25, 2024 · QNAP released a firmware update for its NAS system, ' QTS 5. 1594 (from 4. I've tried several DNS servers but nothing had worked. Download the firmware package. 3. After checking reddit, I attempted to hard reboot, by pressing 5 seconds on the power button to turn off, and then relaunching it after a minute. Now Kodi crashes every time I try to play file from library. As of a week ago, QNAP released new firmware for the TR-004 (version 1. img OneCD Guru Posts: 12790 Joined: Sun Aug 21, 2016 10:48 am Apr 9, 2021 · Yesterday I update the firmware to the newest version (4. Jan 2, 2019 · Re: Help - No Hard drive detected AFTER firmware update by Toxic17 » Fri Sep 17, 2021 3:12 pm I would contact QNAP Support on this issue. Installed firmware version 4. So far, not impressed. Build is TS-219_20221124-4. 3 Build 20120801 and find that USB One Touch Copy is not working. (Note: Make sure you have done this step after the system recovery. Had the same issue this morning after a firmware update and was pulling my hair out trying to work out why my veeam server couldn't see the storage anymore. 5. Mar 23, 2012 · When I logged into my TS-439 Pro last night, it told me there was an available upgrade. The mouse works within the reading pane to allow me to click 'browse' and browse to my image file and select it. Than i noticed that thr Appstore dosent update any old or find any new app and the Auto FW update dindt work either anymore. Fixed an issue on the TS-1635AX where some users could not successfully update the firmware. Dec 9, 2024 · QNAP TVS-471U-RP stopped responding at some point, not after firmware upgrade. Just wanted to reply and say thanks heaps. If the hard drives are new, you can continue to initialize the NAS. I will be more than happy to provide any logs or any information required in order to have this resolved. QNAP support are not responding as usual and do not help really. I have a Qnap TS-869 Pro that's giving me some SMB issues after updating to 4. QNAP does not recommend re-enabling SMB version 1 as a workaround. The NAS always goes in the red/green flashing, no beeps, nothing. it is not normal and QNAP need to investigate why your NAS has acted like this from an upgrade of firmware. It has four 10TB drives and is strictly a file server. 1 Build 0302T to 3. 4. 1 I am constantly prompted on each login to the TS-653D that a firmware upgrade is available. 0 by doktornotor » Tue Aug 27, 2013 8:35 pm k-bytes wrote: I am working on Windows 8 laptop, with a Microsoft Live account. 0188 Build 20170516 Serviio 1. Is it safe to update manually? Both my QNAPs are 16 bays and in production. It was not easy to reach the device so i've updated device ip to auto during and one successfull UPDATE: My NAS is back to normal. QNAP doesn't respond after firmware update - next steps please . And, in addition to that, I'm being shown the Help Center and the License options each login, even though I check the option to not show them again, every time. It was not network reachable. If NAS is not able to boot up without drives installed, and no long beep sound after 2-4 minutes, this means the firmware on the DOM has failed. It took a while because the UI firmware update does not work due to DNS issues. Jun 29, 2024 · Firmware Digital signature check [Digital signature check] The file contents of the built-in software "samba4" are damaged. I can't list any files on the NAS or on any external drive. Nov 7, 2022 · Applicable Products: All NAS series If you already tried to reset your NAS and found that you are still not able to log in with the default password of admin in QTS, try the following solution: Note: If your PC has Bitdefender installed, please check this article first. You can refer to below table of error code to identify the issues. Do you know what's causing it? Apr 28, 2023 · During the firmware update process, update progress may come to a stop and the device may become unresponsive. I've tried to access several times. 4 build 1207 and it does the same thing. May 25, 2020 · I recently updated my TS-412 Firmware. 2950 Issue During the weekend I have updated to the above firmware and as tonight I wanted to maintain my Shared Folders and give access to one for a new Media Player, I found that after creating a new Folder the GUI remains stuck at a message that reads (translated from dutch) “Data is being Hello, I've applied latest firmware update. I recently updated my QNAP TS-453A with firmware version 4. I wonder if I hadn't tried that, would it restart by itself? Re: Folder Aggregation not working after firmware update 4. I downgraded to QTS 4. Alternatively, the firmware is not being automatically updated to the newer version even though automatic updates are enabled. I then found I couldn't log into the web admin page at all although I could ping it on both LAN adapters and, in fact, could see all the folders via SMB. May 22, 2024 · If your device remains blocked by the NAS, review the System Access Logs in QuLog Center to identify the root cause and report it to QNAP Customer Service. 1 Liea" says that it need HD Station 4. Unless you meant the QfinderPro Web UI? If yes then it says "the selected firmware file is not the correct model, please check". Hi - I installed a firmware update today, and I haven't been able to get to my QNAP NAS via my web browser after the update. Jun 14, 2013 · [HOWTO] Fix webinterface access after firmware update by digis » Fri Jun 14, 2013 10:01 am For some reason, almost every time I update the firmware on my Qnap TS-869, I can't access the web administration interface afterwards. Select a restart option. Solution: Follow the firmware recovery procedure that is documented step-by-step in this guide. If recovering the firmware does not solve the issue, contact our Helpdesk for assistance. I have restarted it from cold. Restart brings no success. Good suggestion! I always, always update all apps that need an update and THEN Reboot the NAS before trying to update the firmware. This may be caused by a number things including, for example, a network disconnection. Stay up-to-date with the latest QNAP firmware updates, release announcements, and detailed discussions about firmware-related topics. 7. 4. NAS Model: TS-853A Firmware: 5. To make graphic card work, it will needs both GPU kernel Driver and GPU Driver. 2 build 1014T and now I cannot login to the web admin. Problem #2: The NAS does not pass the POST (Power-On Self-Test). Before the Update of the update of the Virtualization Station was everything fine, for several years. cgi was not found on this server. It took almost two hours to reboot after the update. Scenario A newer firmware version has been released, but you did not receive a notification and your system did not automatically update. 3. You can use this Dec 24, 2011 · My QNAP offered me the newest Firmware on the web interface, so I just said ok. Jan 4, 2019 · Well things happen. Re: Download Station not working after firmware updates by ornitus » Thu Dec 27, 2018 4:30 pm So guys, I have contacted QNAP support and after they requested me for sending sample of torrent file which doesn't work, I did some research and I tried to find some "legal" torrent and try to download via DS. Right now i can not reach device over browser, qfinder cant find the device. And voilà la that files worked perfectly! Jan 14, 2010 · I have a QNAP TS-219 Pro. Everything worked ok and after installation and the automatic reboot it just stopped working at all. I have waited over 10 hours at one point and they are still stuck in starting state. 1652. Solutio Dec 9, 2019 · I updated the firmware on my TS-451 NAS on Saturday via the companion app (after a push notification) but later found the NAS wasn't responding. The update may require several minutes or longer, depending on your hardware configuration and network connection. Go to Control Panel > System > Firmware Update > Firmware Update. 1. I had to use SSH and then downloaded the firmware using wget which took 8 hours. What to do if firmware update failed 1. 6x16TB Seagate Ironwolf Pro NAS drives. QNAP was working fine until a recent power outage. 0 at time of writing) and I'm happy to report that this update now gets my enclosure to recognize my drives! Mar 18, 2020 · As it kept blocking my IP address (Win8 didn't ask for credentials so maybe always used wrong ones) I used the Android app QManager to update the firmware and then also uninstall some unused apps like Plex etc and update others. All I get is a spinning wheel next to the name of my NAS. 1594, everything was running perfect until the second to latest firmware. This tutorial explains how to recover the NAS after an interrupted firmware update. 3) instead of the normally assigned 192. Click Update System. I bought it refurbished. You can roll-back to previous firmware (dl from Qnap website, update manually) and this will solve the problem with the Qsync, but you will miss the latest firmware and whatever was in it. Extract the firmware image file. I am also having issues opening File Station, this will open but the drives do not display to access. Apr 28, 2023 · During the firmware update process, update progress may come to a stop and the device may become unresponsive. I hear short… Jun 26, 2022 · I tried to reset the admin password with the reset button on the back, but it still does not let me log on, but I might make a mistake here as it says "standard wassword is the first MAC adress of the NAS", but I do not really know, how to figure that out. Click on the Remarks button to read the Jan 3, 2023 · 3. Oct 17, 2023 · If you adopted these firmware updates, then your existing SMB version 1 connections may have been interrupted and some file resources may have no longer been accessible. If the issue persists, contact QNAP technical support. 2950 build 20241114,' on November 14, 2024. All of this is new behavior after the QNAP's firmware update. The only fix I have found so far is to hard restart the machine after which it usually works again. May 5, 2023 · I can't access QTS Web UI. When you attempt to launch them you get: I have uninstalled the apps and reinstalled, also confirmed the web service is running. Sometimes it takes a few hours after the reset, sometimes a few days. 0. A hard reboot seemed to resolve it for short spans of time (hours), but now even when qfinder does find it, I cannot connect via Finder, browser, or even make modifications via Qfinder. In the quick setup wizard it won't get past the "update system firmware" stage - it just sits there. I told it to go ahead and upgrade. Along with this i received the massage as a popup that the DNS does not work, without any changes. 002 with update QTS to version 5. When power was restored, the QNAP is discoverable in the mobile app, but has a new IP (10. Jan 12, 2022 · This results in the NAS being unable to boot QTS. Apr 5, 2023 · On 3/30, it did an automatic firmware update from 5. Warning: To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. Be aware this is a community forum, the content remains available for many years. Jun 24, 2022 · If you can not access the NAS via Samba or other protocols after a firmware update, please try to reinstall the latest firmware version again by following the instructions in this guide: I have a TR-004 external four bay, and if I turn it off or on, the QNAP will angrily beep at me letting me know the device is there or gone, like it always did before. For details, see Updating the NAS Firmware Using Qfinder Pro in How to search and manage a QNAP NAS using Qfinder Pro. Download the firmware file to the NAS (example with NAS model TS-XXX): Nov 25, 2024 · QNAP NAS users locked out after firmware update snafu Owners of QNAP network-attached storage (NAS) boxes are finding that a firmware update has left them unable to log into their device, and a reset doesn't seem to fix the issue. And voilà la that files worked perfectly! Nov 11, 2024 · After being forced to upgrade smb-service from 4. The update itself took at least 3-4 hours. 6, maybe this is not a problem with NAS supported by newer Oct 26, 2018 · Re: server not rebooting after firmware upgrade by frueter » Sun Oct 28, 2018 9:30 am had to do a hardware reset in the end as support took too long to get back to me (still waiting). According to our R&D team, the download works this way: 1. Jan 11, 2023 · Applicable Products All NAS series Symptom Your QNAP NAS won't successfully boot up after you perform a firmware update. If you have the same issue I initiated the latest firmware update last night, performed the final restart this morning, and now my NAS has said "Rebooting System" for the last 8+ hours without coming back online. If any part of the recovery process fails, see Further Troubleshooting below. The QNAP is recognised by QNAP-Finder and can be shutdown/restarted, but connecting by web does not get past the log-in screen. Important: Make sure you read through the Firmware Update Requirements before updating QTS. Oct 8, 2012 · Re: USB One Touch Copy not working after firmware update by P3R » Tue Oct 09, 2012 4:36 am JTyrrell wrote: I recently updated my TS419P-II firmware from 3. 1986, however even after this update and two prior firmware updates, my NAS for some reason after a complete system shutdown (either one-shutdown cycle before the update and then update the firmware and a second restart "or" a restart after firmware updated through the QNAP Firmware Control panel update app) After each reboot Feb 8, 2019 · QNAP TS420 Firmware versio: 4. The System seems to be stuck in the booting (Status LED is flashing red/green) and does not do anything - Waiting for several hours doesn't change anything. By default, QTS automatically checks for firmware updates on a daily basis. Could not get anyconnection with smb. It really pisses me off how QNAP don't bother testing their firmware properly and we end up being their beta testers! Right now I don't have the hours required to sort this so I'll just switch it off until they hopefully release a stable update that fixes this. 001 to 4. Jan 9, 2022 · If your NAS stops responding or cannot be accessed after this service update, we recommend following these steps to manually restart the NAS. However, even 12 hours after launching the update, the status was stuck in "Restarting system". Jan 9, 2008 · Re: TS-209 hangs after firmware update by smithy » Thu Jan 10, 2008 7:59 am Initially it was the one that came on the CD (1. Find the correct firmware for your NAS model >Download Center. After just a few seconds it said "rebooting". After contact QNAP support i have received correct solution how it is work. Sometimes a configuration problem will cause the service to behave badly. 2 Build 20160901. This ensures that your NAS benefits from new software features, security updates, enhancements, and bug fixes. Slide the disks back into the drive bays while your QNAP device is powering on. The requested URL /download station was not found on this server. Do not power off the NAS during the update. 1495, I think) and my NAS has been basically unusable ever since. RAID 6. For out-of-warranty units, a replacement power adapter/power supply can be purchased from the QNAP accessories store. You must restart the device after the update process completes to apply the changes. Copy the download mission's url 5. 1828 build 201020), is physically direct connected via redundant 10G links to a Windows Server 2019 box. When it rebooted after the update, the top status light came on and stayed Red for a long time. Any subsequent reboot takes about an hour (about 10-15 mins normally). One of the many issues I have is File Station isn't working. Oct 5, 2016 · Hi, First-time owner of a QNAP NAS. Power off your NAS and remove all the drives. Cannot see how's this related to 4. x to 1. Last week, I applied 4. After a firmware update last night my NAS is not accessible. What i have already done. 2 build 1126T. Jul 22, 2021 · Find and download the QPKG of Malware remover in QNAP APP center, then manually install the QPKG file in the NAS. The latest Kodi version "18. Sep 4, 2024 · A newer version of your system's firmware has been released, but when checking for firmware updates via Control Panel > System > Firmware Update > Check For Updates the system reports that your firmware is up-to-date. Kodi not working after firmware update by Gravy1328 » Sun Jun 30, 2019 6:39 pm Just updated my firmware. For details about data backup, see Backup/Restore. 1. Jul 18, 2025 · You can recover your NAS by first creating a USB boot drive to restore basic NAS functionality and then updating the firmware with Qfinder Pro. Feb 2, 2018 · Getting desperate I tried google translate a Italian page that mentioned Qnap blue screen, and there it said something about you have to make it believe you are English, so I changed my Firefox from Danish to English, and now no blue screen I have a Qnap TS-639 so newest firmware is 4. ) Jan 27, 2022 · A firmware update for QTS Hero is available now (h5. Interrupted firmware upgrade: If a power failure occurred during a firmware update, the system bootloader or OS may be incomplete. In Qfinder Pro, select a NAS model. The NAS may or may not fail to boot up after this point and may need to be recovered. 2 or any other firmware version. This will be the case if the new firmware version is a canary release and the current canary release stage does not yet include your NAS. Jun 24, 2022 · If stuck on P3: Firmware on Flash/DOM failure, please, you may try the firmware recovery from the link below (note that not all NAS models have the recovery process available). If you are still unable to access the NAS using any device, you may need to reset the NAS. On 4/3, I noticed that Samba wasn't working and tried check the parameters to make sure they were the same as my other TS-853A and rebooted. I Rebotet after a long time but nothing changed. I did the 3-Second Reset button press to reset the network configuration. 2425 (20230609) to 5. Live Update Select "Automatically check if a newer version is available when logging into the NAS web administration interface" to allow the NAS to automatically check if a new firmware version is available. I woke up this morning and saw there was a firmware update available. I cant find version 4. Ensure that the product model and firmware version are correct. I also tried downloading the firmware manually from the QNAP website and installing it "manually". x. I changed also my pc's IP address and same thing I cannot see the QNAP locally. I have contacted support but all they suggested was to boot without HDDs (doesn't help - same Re: Download Station not working after firmware updates by Anro2019 » Tue Jan 08, 2019 10:58 pm I do have a similar issue with firmware 4. it beeps and the lights go on, but it does not ping nor can it be found by QFinderPro. It simply returns "The requested URL /cgi-bin/index. in the device manager the all the installed network adapters have a yellow triangle with an exclamation mark. Provide Firmware and Visualization Station versions and build numbers. 0 is no longer working and I am no longer able to download anything. I installed the firmware via Qfinder Pro with the same problems after the installation. Hello! A few weeks back I updated the firmware and have since been unable to resolve an issue where the QNAP TS-453A was intermittently unavailable on Qfinder. Apr 16, 2022 · Hi, I recently updated my NAS to the latest firmware version, 5. Press the power button again to power on the NAS. And voilà la that files worked perfectly! Mar 30, 2022 · Follow these steps below to upgrade/downgrade the firmware of your NAS. Since the update I can't reach download station on my Qnap, "it says NOT Found. Does the NAS produce a short beep about 5 to 10 seconds after being powered on? Apr 29, 2025 · Scenario A newer firmware version has been released, but you did not receive a notification and your system did not automatically update. Press and hold the power button until the NAS powers off. Jul 25, 2025 · Further Reading What to do if Firmware update is stuck? Why won't my NAS boot after a firmware update? What can I do if I can not access my NAS after firmware update? What do I do if there was a power failure or network disconnection during a firmware update? Feb 7, 2020 · The Problem You’re trying to connect to your NAS’s web interface but it’s just spinning forever and not actually loading. 65 am having the same issue on my Qnap NAS TS 420, the server stops and needs to be continually restarted from the terminal to work only for a few minutes. After turning it on now, only “Starting” is seen on the screen. I just updated my firmware to Version 3. The Taiwan-based storage biz specializes in NAS kit and offers a whole portfolio of models to address various needs. then, when I try to hit the 'update firmware' command, it refuses to register the Aug 2, 2023 · This has happened to me now. Nov 6, 2024 · Sorry if this gets asked a lot, but my TS-453D is no longer responding. Jul 2, 2025 · Unstable or faulty drives: Drives with critical errors may prevent the NAS from completing system initialization. Please try to reboot the NAS and do the firmware update again. That process itself alleviates many issues with updates. Currently at this moment, an hour after updating the firmware, the NAS is chugging along and I hear the disks being accessed, but the CPU and Memory Usage is 0 for both. Aug 30, 2023 · Updated to the latest firmware today on my TS-253 Pro (QTS 5. 1630) via Qfinder Pro, since the regular interface was not showing a new firmware to install. Its current firmware version is 3. There's exactly zero support for Microsoft Account anywhere on QNAP. 1354 build 20200702 After the update it prompted me to update the Multimedia Console, Media Streaming Add-on, Video Station, Music Station and Photo Station. ftp works normal… I've had a QNAP TS-653A for years now, and I can't recall anytime that it managed to successfully reboot after a firmware update. Mar 7, 2015 · After replacing the fourth disk on my TS-419P, I can no longer access the directories or even use putty to log in as admin (connection refused). Instead, update your other Windows devices to support SMB version 2 or 3. 0789. Also, not sure if there is any correlation, all of the shortcuts on my QNAP console desktop have been wiped and it is back to a default desktop, again, also after the last firmware update. Any suggestions or experience with this? Nov 25, 2024 · The firmware upgrade was removed for some models sometime after it was released, yet users are contiuing to gripe that QNAP has failed to disclose which models were affected by the errant update. Any ideas on what might be going on? Any services I can restart? I have some issues with my QNAP TS-251+ NAS, and I'm not very sure what the problem is. It's been working well for the year and a half I have had it. Most affected devices should return to normal after a manual restart. Jan 12, 2025 · Qfinder pro seemed stuck on 90% for a long time, and it wouldn't let me login on QTS. To fix this issue, update the firmware and restart the device. After waiting 30+ minutes, I did a hard shut-down by pressing the Power button on the front. Nov 4, 2024 · Sorry if this gets asked a lot, but my TS-453D is no longer responding. 6 months later and this post is still helping people!!! Jul 23, 2020 · I foolishly updated my QNAP TS-453 Pro to firmware update 4. Network misconfiguration: DHCP or IP resets may result in the NAS not being reachable. Nov 10, 2022 · After firmware upgrade This scenario does not work. Aug 27, 2024 · I was also able to "update" the firmware with the current firmware version (5. If a new firmware is found, you will be notified after logging in the NAS as an Important: To avoid corrupting the expansion card, ensure that you do not power off or restart the device during the firmware update process. For details, see System reset and restore to factory default. Open the Chrome "Downloads" 4. xspvjdhhhimiperssrrzkvemgclrxlxogssunpkmvlztehwbkf